Shipping Policy

At CODANOVAS, we strive to deliver your purchases quickly and securely. This Shipping Policy outlines the shipping process and conditions for your orders.

1. Shipping Areas

  • CODANOVAS currently ships products within the United States. We are working on expanding our services to international customers in the future, and we will notify you once international shipping is available.

2. Processing Time

  • Orders are typically processed within 1-3 business days after your purchase is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is processed, we will send you a shipping confirmation email with tracking information (if available).

3. Shipping Methods and Fees

  • We offer a variety of shipping options based on your location and desired delivery speed. Shipping fees are calculated at checkout and depend on the shipping method you choose.
  • Available shipping methods may include standard ground shipping, expedited shipping, or two-day delivery. Please review your options during checkout to choose the best option for you.

4. Delivery Times

  • Delivery times depend on the shipping method selected and the destination of the package. Estimated delivery times will be provided during checkout.
    • Standard Shipping: Usually 5-7 business days.
    • Expedited Shipping: Usually 2-3 business days.
    • Two-Day Shipping: Usually 2 business days (depending on your location).
  • Please note that shipping times may vary due to factors such as weather, carrier delays, or holidays.

5. Shipping Charges

  • Shipping charges will be calculated at checkout based on the size, weight, and delivery location of your order. Any additional charges will be clearly displayed before you finalize your purchase.
  • CODANOVAS occasionally offers free shipping promotions on certain products or orders over a certain amount. These promotions will be clearly displayed on our website.

6. Order Tracking

  • Once your order has shipped, you will receive an email with tracking information to monitor your package’s progress.
  • You can also log into your CODANOVAS account to view your order status and tracking details.

7. Shipping Address

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or issues with your delivery. CODANOVAS is not responsible for orders that are delayed or lost due to incorrect or incomplete address information.

8. International Shipping (Coming Soon)

  • At this time, we only ship within the United States, but we are planning to offer international shipping in the near future. Please check our website for updates on international shipping availability.

9. Lost or Damaged Packages

  • While we take every precaution to ensure your order arrives in perfect condition, CODANOVAS is not responsible for any lost or damaged items once the package has been handed over to the shipping carrier.
  • If you receive a damaged package or a product that appears to be defective, please contact our customer service team immediately at contact@codanovas.xyz or call 707-763-9919 so we can assist with a claim or a replacement.

10. Delivery Issues

  • If your order has not been delivered within the expected time frame, or if you have any issues with your shipment, please contact our customer service team. We will work with the carrier to resolve the issue promptly.

If you have any questions or need assistance regarding shipping, please contact us:

  • Email: contact@codanovas.xyz
  • Phone Number: 707-763-9919
  • Address: 2985 Davis Avenue, Porter, Minnesota, United States